Frequently asked questions.

FABTEK is a Dubai-based IT company. We design, deploy and manage IT infrastructure, enterprise software, managed services, systems integration, emerging technologies and IT consulting for organisations across the UAE, Oman and India.

Our office is in Abu Hail, Dubai (Office FF09, Khalifa Ba Balila Building). We serve clients across the United Arab Emirates, Oman and India, with an overseas delivery team supporting projects remotely.

We have delivered IT projects across hospitality, healthcare, real estate, retail and trading, education, media and advertising, and engineering. Over 38 organisations across the region rely on FABTEK.

Yes. Our managed services include annual maintenance contracts with a dedicated engineer and account manager, 24/7 monitoring, and both remote and on-site support at transparent, predictable pricing.

No. FABTEK is deliberately vendor-neutral. We hold OEM partnerships with Dell, HP, Lenovo and Cisco for better hardware and pricing, but our recommendations are based on what fits your environment, not on vendor margins.

Managed-service clients get 24/7 monitoring and rapid response, with most issues resolved remotely before they disrupt your operations. On-site support is provided when needed, and response targets are agreed during onboarding.

Yes. We handle new-office IT end to end: structured cabling, network and Wi-Fi, servers and storage, backup and disaster recovery, email, CCTV, access control, UPS and more — designed, installed and supported by one team.

Yes. Our sister brand FABTEK AI (ai.fabtekdubai.com) delivers AI automation such as document processing and workflow automation, and FAB Digital (fabdigitaldxb.com) handles web, branding and digital marketing.

Call +971 50 496 1719, message us on WhatsApp at +971 55 982 3904, or email info@fabtekdubai.com. You can also use the contact form on our website and we will respond within one business day.